A Little Friendly Help, by Steve Coscia

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Latent potential exists within everyone.  This is what audiences hear from me.

This potential may just sit there until a trusted friend’s nudge motivates the required action to transform what was latent into something more tangible.

The above reality is what happened a few months ago when I was invited to write an article about mentoring in the trades.  Candace Roulo, the Senior Editor for Contractor Magazine, read my blog about Education, Evidence and Employment.  She subsequently sent me a message:

This invitation arrived in the midst of an ongoing and relentless travel schedule.  And as I considered Candace’s invitation, a few industry mentors, who I knew and could interview, popped into my head.

“This could be interesting,” I thought.

Read the rest here.

Thanks to PHCC Partner Steve Coscia for another insightful contribution.

Steve Coscia is the most widely published and quoted authority in the customer service industry. As the past-president of the National Speakers Association Philadelphia Chapter, Steve is a professional public speaker. His stories are lively, his research is relevant and he mixes just the right balance of fun and hard-edge business discipline. Audiences get ideas and techniques that they can implement immediately. Coscia has earned the Certified Speaking Professional (CSP) designation from the National Speakers Association. The CSP is the highest earned designation for professional speakers worldwide.